General conditions for your dream holiday stay
at the Apartments Miraval

Conditions and general information about your vacation in the heart of Ortisei in Val Gardena,
surrounded by the scenic beauty of the Sellaronda in the Dolomites

Apartments

The prices are per apartment per week, including linen and towels. Free: WiFi Internet connection.

Bookings

Reservations are only valid with a guarantee deposit of 30% of the total amount and with our written confirmation.
Please transfer the deposit to the following account with the annotation “Guarantee deposit - Name of the guest”:
Cassa Raiffeisen Val Gardena
Owner of the account: Fam. Perathoner Andreas - Garni Hotel Miara
IBAN: IT 77 O 08238 58890 000300022608
Swift number: RZS BIT 21055

Tourist tax

The local tax will be charged additionally. Children and young people under 14 are exempt from the tax. The local tax is payable on departure and is shown separately in the invoice.

Arrival and departure

Your apartment is available on the day of arrival from 3.00 pm. Please let us know if you are planning to arrive after 6 pm. Please vacate your apartment by 9.30 am on the day of departure.

Payment

We kindly ask you to pay the bill the arrival day. You can pay in cash up to € 1.999,00. We don't accept cash cards and credit cards.

Cancellations

Please note that cancellations are accepted only in written form and that the following cancellation terms apply (according to Art. 7 AGB):
Up to 3 months: no cancellation fees.
3 months to 1 month: 30%
1 month to 1 week: 70%
In the last week: 100% minus the costs It.Art.7 AGB
For late arrivals, early departures or no show we will charge the total amount of the booked stay.
Service charge: 50 €

Winter 2021/2022: Free cancellation (Voucher) for government travel restrictions at any time prior to arrival. In case of other injuries, the usual cancellation conditions are valid.
The measures we have taken mean that we have the highest hygiene standards in our house.

Travel insurance

This year we therefore especially recommend you concluding our travel cancellation insurance with Covid-19 protection at the time of booking. It protects you from cancellation fees, should you not be able to start your vacation for a weighty reason.

Animals are not allowed in our Apartments Miraval.
We are a non-smoking house.

Guest-PASS - Terms & conditions
• Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
• The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info.
• The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info.